Frequently Asked Questions

Everything you need to know about our pro-audio software and hardware.

How do I receive my plugin license after purchase?

Once your order is processed, a digital license key and download link will be sent instantly to your registered email address.

Are your plugins compatible with my DAW?

Our software supports VST, AU, and AAX formats, making them compatible with major workstations like Ableton Live, Logic Pro, Pro Tools, and FL Studio.

What is your return policy on digital software?

Due to the nature of digital products, we generally do not offer refunds once a license has been activated. We recommend trying our free trial versions before purchasing.

Can I use my plugins on more than one computer?

Most of our licenses allow for up to two concurrent activations on different machines, provided they are owned by the same user.

Do you ship physical hardware globally?

Yes, we ship high-end mixing consoles and outboard gear worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

How do I access updates for my purchased plugins?

All minor updates and bug fixes are free. You can download the latest installers directly from your account dashboard on our website.